If you have a technical question, also please visit the Important Notes. A more detailed answer may already be waiting for you.

I can't remember my password or it's not working -- what do I do? 

Please check your login information contained on the confirmation email the system sent to you at the time of your signup. To log in be sure use your username and password, not your team name.

If that does not work, then please verify your password by clicking on the "Forgot Password" link just below and to the right of the login box on the My Team page. You will be asked to fill in your email address and your password will be emailed to you. Please ensure you use the email address you signed up with.

How do I change my password, email address, etc...?

If you want to update your account record please log in to your My Team Page.

Then, click on the link at the top that says "[EDIT MY ACCOUNT]" and will be taken to a page that allows you to make changes.

NOTE: for security reasons, you will not be able to change all items. The items you can not change must remain to ensure system integrity.

I'm trying to pick a starting player and they are not showing up on my team page?

You may not be doing step #4 below.

1) Log in to your My Team Page.
2) Click on “Click to select starter” links.
3) In the player selection popup window, click on the player you want.
4) Next, in the pop up window, click on the yellow “Pick Player Selected” button.
5) The player will now appear on your My Team page.
6) Once you have selected all your starting players, click the green “Click Here to Submit Your Lineup” button.
7) You should see a "Successfully submitted..." type message on the page when completed.
8) Also, check your email for your lineup confirmation notice. Note: some email providers, especially free ones, may take an hour or more to deliver your mail. FFTOC sends the confirmation out within seconds.

If I do not receive a lineup confirmation email should I submit my lineup again?

You should want confirmation of your lineup just in case of any problem and to actually make sure you submitted your lineup correctly. If you did not get an email, try resubmitting the lineup and if you still have not received an email, please see: Important Notes. That page handles 99%+ of all questions about email issues. If you still have problems, make sure that the email address on record is correct and your spam filter is not blocking mail from the FFTOC. You may also want to contact your email provider to determine if there is something on their end that is blocking the email delivery.

I don't see the yellow "Pick Player Selected" button in my player select popup window.

If the yellow button is not visible scroll to the bottom of the popup window and you should see it. If not try expanding or maximizing the popup window's size and you should see it.

Also note, some with this problem have figured out their tool bar on the bottom of their browser was hiding the yellow button. They remove the extra tool bar and the yellow button shows up.

How do I know if my starting lineup is submitted properly?

There are two ways to verify this.

FIRST, after you submit your lineup, check your email for your lineup confirmation.

Does it look okay? If it does, you are all set. But if all of your selected players are not listed then you should go back to your My Team page and reselect the proper players and resubmit your lineup.

SECOND, after submitting your lineup log out and close your browser. Then later, open a new browser window and log back into your My Team page. After you logged in with your login-ID and password you will see your most recent lineup on your My Team page. If it looks okay, you are all set. But if all you see "[Click to select starter] " next to any position then you need to reselect that player and resubmit your lineup.

What can I do if the power goes out at my house and I can't submit my lineup?

Your on-line MyTeam page should be your primary method of getting in your lineup each week. In an emergency, you can call in your line-up from 9-11AM ET on NFL Sundays. We will provide you with an emergency line-up phone number. Personal identity verification will be required on all call-ins. The FFTOC is not responsible if emergency call-in volume results in busy signals. Using your MyTeam Page is always the best bet.